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If you use e-mail at all you no doubt have received a phishing email or 2 or more. Most times you will receive more. I know I receive many every week even with filters on my e-mail accounts. So what do you do with them?

If you've received a phishing email, also referred to as a spoofing email, by someone trying to get your personal information illegally, follow these steps for methods to report the phishing e-mail:

A. Do not respond to the email. Rather, forward it to the company involved. Such as, if you get a phishing e-mail from someone claiming to be from eBay, you must forward the e-mail to eBay's security department. The email address to use is spoof@ebay.com per the eBay site info listed at http://pages.ebay.com/help/account/questions/email-from-ebay.html

B. Do not click on any links in the email. If you wish to visit the site where the e-mail apparently originated, type that site's address directly into your browser. If you have a relationship with them and they do require some information from you, a request for that information should be accessible in your account.

C. Don't call any telephone numbers listed in the email. These might be just one more attempt to obtain your personal info. Look up the appropriate phone numbers on the company's web site.

D. If at any time while you are viewing the e-mail, a pop-up box appears asking you to enter personal info, overlook it.

E. Forward the phishing email to the Anti-Phishing Working Group at reportphishing@antiphishing.org. Follow the instructions here: http://www.antiphishing.org/report_phishing.html.

F. Before entering personal info on any site, verify that it has a security certificate. Look for a closed lock icon on your Web browser. This implies any info you enter will be encrypted before being sent.

In fact I've failed to make purchases I wanted on websites which do not have this security on their ordering pages. It is definitely anything you should look for and can also be identified by the addition of an 's' to the beginning of the url. Rather than http://www.somesite.com, it would be https://www.somesite.com.

G. Install phishing filters onto your PC and keep them updated regularly. The filters will prevent you from entering personal info if you visit a website known for phishing and will warn you when you visit websites which look suspicious.

If you are already the victim of identity theft, the first thing you should do is to change all of your online passwords and check the history of all your web accounts to see if there is any fraudulent activity. After securing your passwords, you should contact the organizations and, if required, arrange for new accounts and credit cards.

Additionally you should file an identity theft complaint with the Federal Trade Commission at their FTC Complaint Assistant site. But, be aware that the "FTC does not resolve individual consumer complaints" but your complaint may result in prosecution of the persons who sent out that phishing email.

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